Jami Woebkenberg and Jann Owens from Banner Health share their insights on Information Governance (IG). With all the data that healthcare facilities handle - from the consumer and patient levels to business information to human resource information - all of it ties in together. IG is about managing that information, making sure that we keep it secure,and that we’re sharing it appropriately. Hear from Jami and Jann on building an IG program by starting on a department level with many of the daily functions and day-to-day operations and and rolling them into an IG program.
Terri Eichelmann, Director of HIM at BJC HealthCare, oversaw an HIM department that was decentralized and was a mix of internal coders and contracted coders from multiple vendors. This presented challenges for both management and the coders themselves. Hear how she centralized coding and established an outsource coding partnership with a vendor that is "almost an extension of us, that we feel is part of our coding team."
Healthcare organizations of all sizes have long outsourced various functions within their revenue cycle to specialists capable of boosting efficiencies across their operation. Historically, functions that require scale and technology to make them more efficient and effective have been the domain of outsource vendors (e.g., medical advocacy, transcription, and bad-debt collections). However, other areas of the revenue cycle, specifically coding, have a much lower adoption rate. Coding can benefit from scale, technology, and analytics just as much as back-office and patient access functions.
Cortnie Simmons, Director of Strategic Coding at R1 RCM, joins us to talk about the current state of HIM, where HIM is headed, and the current challenges HIM is facing. Hear Cortnie's perspective on the changing roles within HIM, the continuing importance of leveraging the right technologies, and the increased focus on data quality.
Diana Flood, Clinical Consultant II at the Oklahoma Foundation for Medical Quality, joins us to talk about quality data reporting and meaningful use of electronic health records (EHR). Diana provides insights on how to keep up with new government regulations and capture the correct data appropriately.
Nancy Hirschl, Vice President of HIM at Streamline Health, joins himagine Radio to talk about bridging the gap between coding and revenue integrity. Nancy shares insights on what needs to be done to make the HIM space smarter, work better, and improve results.
Cindy Zak, Executive Director at Yale New Haven Health, joins himagine Radio to talk about information governance. Cindy shares insights on how patient engagement and the quality of care influence information governance.
Prior to October 2015, external ICD-9 coding audits were performed primarily for compliance purposes. Ongoing coding audit programs were rare due to the high cost of support and maintenance. However, following the implementation of ICD-10, many hospitals and health systems have stepped up their coding audit efforts. More frequent reviews are now recommended to measure coding accuracy—and for good reason. Coding accuracy has declined in ICD-10.
Topics: Coding Services
Seth Katz, MPH, RHIA, FAHIMA, Associate Administrator of Information Management Systems at Truman Medical Centers, joins himagine Radio to share his passion for getting the patient more involed within the patient portal. He offers best practices for patient engagement strategies and receiving feedback.
Data analytics has moved from IT and finance to the majority of business functions—including clinical coding. Is your organization leveraging analytics? Check out this month's HIM Scene guest blog, authored by Julia Hammerman, Director of Education and Compliance at himagine. Julia's blog explores the importance of analyzing clinical coding data to improve quality, productivity, and compliance.
Topics: Coding Services