Sometimes, it’s difficult to toot your own horn. You know that throughout your career you have done great things and compiled a variety of impressive accomplishments. However, you really don’t want to come off as a braggart or boaster. So, you simply choose to stay quiet – and keep it all in.
Sandra Brightwell, Director of the Health Information program at Central Arizona College, speaks with us about developing the future leaders of HIM. Working in higher education allows Sandra to share her experiences and help students reach their goals,whether they are just starting their careers or at a point where they want to rejuvenate their careers. Learn how her program prepares students for successful careers in HIM for today and into the future.
Let’s face it, risk season is chaotic. From July to December, sometimes even into January, everyone is scrambling to find quality coders with the unique qualifications needed to effectively code for risk adjustment (RA) and hierarchical condition categories (HCC). If you are lucky enough to find coders, you still have the stress of looming deadlines you must meet. And of course, because revenue is at risk, you want to ensure that your coding quality doesn’t slip.
Jami Woebkenberg and Jann Owens from Banner Health share their insights on Information Governance (IG). With all the data that healthcare facilities handle - from the consumer and patient levels to business information to human resource information - all of it ties in together. IG is about managing that information, making sure that we keep it secure,and that we’re sharing it appropriately. Hear from Jami and Jann on building an IG program by starting on a department level with many of the daily functions and day-to-day operations and and rolling them into an IG program.
Terri Eichelmann, Director of HIM at BJC HealthCare, oversaw an HIM department that was decentralized and was a mix of internal coders and contracted coders from multiple vendors. This presented challenges for both management and the coders themselves. Hear how she centralized coding and established an outsource coding partnership with a vendor that is "almost an extension of us, that we feel is part of our coding team."
Healthcare organizations of all sizes have long outsourced various functions within their revenue cycle to specialists capable of boosting efficiencies across their operation. Historically, functions that require scale and technology to make them more efficient and effective have been the domain of outsource vendors (e.g., medical advocacy, transcription, and bad-debt collections). However, other areas of the revenue cycle, specifically coding, have a much lower adoption rate. Coding can benefit from scale, technology, and analytics just as much as back-office and patient access functions.
Cortnie Simmons, Director of Strategic Coding at R1 RCM, joins us to talk about the current state of HIM, where HIM is headed, and the current challenges HIM is facing. Hear Cortnie's perspective on the changing roles within HIM, the continuing importance of leveraging the right technologies, and the increased focus on data quality.
Diana Flood, Clinical Consultant II at the Oklahoma Foundation for Medical Quality, joins us to talk about quality data reporting and meaningful use of electronic health records (EHR). Diana provides insights on how to keep up with new government regulations and capture the correct data appropriately.
Nancy Hirschl, Vice President of HIM at Streamline Health, joins himagine Radio to talk about bridging the gap between coding and revenue integrity. Nancy shares insights on what needs to be done to make the HIM space smarter, work better, and improve results.
Cindy Zak, Executive Director at Yale New Haven Health, joins himagine Radio to talk about information governance. Cindy shares insights on how patient engagement and the quality of care influence information governance.