Jami Woebkenberg and Jann Owens from Banner Health share their insights on Information Governance (IG). With all the data that healthcare facilities handle - from the consumer and patient levels to business information to human resource information - all of it ties in together. IG is about managing that information, making sure that we keep it secure,and that we’re sharing it appropriately. Hear from Jami and Jann on building an IG program by starting on a department level with many of the daily functions and day-to-day operations and and rolling them into an IG program.
Terri Eichelmann, Director of HIM at BJC HealthCare, oversaw an HIM department that was decentralized and was a mix of internal coders and contracted coders from multiple vendors. This presented challenges for both management and the coders themselves. Hear how she centralized coding and established an outsource coding partnership with a vendor that is "almost an extension of us, that we feel is part of our coding team."
Cortnie Simmons, Director of Strategic Coding at R1 RCM, joins us to talk about the current state of HIM, where HIM is headed, and the current challenges HIM is facing. Hear Cortnie's perspective on the changing roles within HIM, the continuing importance of leveraging the right technologies, and the increased focus on data quality.